Terms & Conditions

ADULT TENNIS PROGRAMS TERMS & CONDITIONS

Last modified 11.04.23

We periodically update the Terms & Conditions. We will post any changes on this page and, if the changes are significant, we will provide a more prominent notice by sending you an email notification.

While we will notify you of any material changes to this Terms & Conditions prior to the changes becoming effective, we encourage you to review this Terms & Conditions periodically. 

If you have any questions about this Terms & Conditions or our treatment of the information you provide us, please write to us by email at sports@ufit.com.sg.

CANCELLATION POLICY

24 hours cancellation policy (lesson cannot be cancelled within 24 hours). We reserve the right to cancel a class if there is only one player registered. 

NO TRIAL CLASSES

Unfortunately we do not offer trial classes due to limited capacity. 

NO REFUNDS, NO TRANSFER

Credits are non-refundable and non-transferable towards private lessons or enrollments. 

WET WEATHER POLICY

In the event of rain, if the conditions are not playable and the class is cancelled, an email will be sent out no later than 40 mins before the start of the session. Please assume the lesson is on if you haven't received any email. You can also double check on the UFIT Health & Fitness App to see if the class is still showing under your schedule (if it's not showing, the class is cancelled).

If the rain starts after 50% of the class duration, full charge will apply. If the rain starts before 50% of the class duration, there will be no charge. In the case of wet weather, class will commence if court conditions are playable and it is not raining.

SHARING OF CREDITS

Credits can be shared among friends and family provided the primary account holder makes the booking under his/her account.

CREDIT EXPIRY

Credits have a set expiry date please redeem the credits before expiry.

NO SHOW POLICY

No show will be considered as class redeemed.