What is UFIT Rewards?
We know that true results can only come from consistency, so we want to start rewarding those who remain dedicated to the pursuit of their long term goals. So, to celebrate these clients, we are excited to announce our brand new rewards program - UFIT Rewards.
Moving forward, every client who completes 2 consecutive cycles of our 4 week or 6 week program and enrolls in their third cycle will unlock a free extra session in that third cycle - and with every consecutive program cycle after that.
The best part is as long as you don’t cancel your subscription - you’ll unlock a free 13th session with every consecutive program cycle to level up your fitness game!
How To Qualify For UFIT Rewards
Time to upgrade! UFIT Rewards is only available for 4 week and 6 week program members, so upgrade and you will qualify for a free session when you enroll in your 3rd consecutive cycle! Simply speak to your coach or the front desk to help you upgrade.
Your hard work & consistency should be rewarded
In our experience, the 10-12 week point in a health and fitness program is usually a time where an injection of motivation is needed to keep you going - and those who are able to move past this point are more successful in forming long-term habits and hitting their goals. The free session is designed to give you an extra push.
Use The Extra Session For
Any of our Circle Of Care Services
The Circle of Care includes all the following 1-1 services:
How To Use The Free Session
When you qualify for the reward, you can use the free session in two different ways:
Add in an extra PT session to your training program, or try out any other 1-1 service in our Circle of Care. Note - your program cycle expiry date won't change, so make sure you book in the extra session beforehand.
Don't have time to fit in an extra session? Don't worry - you can gift it to a friend or family member, but they must use it before your program cycle expires. Speak to your coach or the front desk to arrange this and book them in.
Enquire about getting a 4 or 6 week program
FREQUENTLY ASKED QUESTIONS
Currently, UFIT Rewards is only available for 1-1 and Group PT clients on a 4 or 6 Week Program. Those with a 12 Flexi package or an all-class membership are required to upgrade.
Yes you can! Don't worry, you won't lose any sessions. You can convert your leftover sessions to a 4 or 6 Week Program (a top up may be required). Speak to your coach or a rep at the front desk to help you with this.
The expiry dates of the 4 and 6 week Program won't change when you qualify for UFIT Rewards, so make sure you book in your free session before the cycle renews. A reminder that the 6 week program has a 6 week expiry, and the 4 week program has a 4 week expiry.
We get it - life is busy! Sometimes it is hard to get through all the sessions in the prescribed time. Don’t worry, you have a couple of options available to you:
Freeze your program: You may freeze your program once per 12 sessions for up to 4 weeks. If you are traveling or sick, this is the best option for you. Simply email firstname.lastname@example.org to request a freeze, and they will handle the back end admin for you.
Roll-over sessions: You may roll over up to four sessions from one program to the next, provided you have purchased another set of 12 sessions. Please note, only a maximum of four sessions can ever be rolled over from one program to the next, and the roll-over only happens if the next set of 12 has been purchased.
Gift sessions: You may gift up to three sessions per cycle to a friend or family member, who can use it to try any of our Circle of Care services. They will have to book in before your program cycle expires though, otherwise the sessions will be lost.
- Personal Training - 60 mins
- Pilates - 60 mins
- Massage Therapy - 60 mins
- Nutrition Consultation – 45 mins
- Health, Fitness, Performance Screens - 60 mins
- Physiotherapy - 45 mins
- Osteopathy - 45 mins
- Pilates with Physiotherapist - 45 mins
- Sports Doctor Consultation - 30 mins
Outlets you can visit
- City Hall
- Club Street