HOW IT WORKS
All runners taking part in UFIT Corporate Run 2021 must use the MyRaceGate app to track their run. Please download via the links below:
Once you've downloaded the app, you will need your registration email and booking reference details to log in. If you do not have these yet, please email firstname.lastname@example.org.
KEY THINGS TO REMEMBER BEFORE YOUR RACE
Make sure your phone is fully charged, before you start your challenge. Low battery will prevent your app from starting.
You must wear a headset for the best audio guiding experience. Ensure your audio is turned up on your device to hear our audio messages. You can listen to music at the same time while you are doing your challenge.
Check out the rules and regulations of the UFIT Corporate Run here
HAVE THE RIGHT SETTINGS BEFORE YOU LOGIN TO THE APP
Make sure your device has “Location Services” turned on and set to 'always'. You will be prompted to enable Location Services by the app after download.
Please disable low power mode / battery saver mode / night mode on your phone as the app will not be able to track your distance, and you will not receive the audio messages.
(FOR ANDROID ONLY)
Android phones have app settings.
Go to “App Management” and select the MyRaceGate app from the list.
Select “Battery Usage” and select the highest power option, often called “Run in background”
Ensure mobile data is turned on. Ensure wifi is turned off.
NOW YOU'RE READY TO START!
Log in using the email used for registration and booking reference number received in the confirmation email.
Then go to the start area. Remember, you must start your race at the time you booked your slot.
Once you reach the start line a “Start Race” button will appear on your screen. Tap ‘Start Race’ when you are ready to begin and a message followed by a 10-second countdown will start. Ensure you have a stable GPS signal before you press START. Check that your blue dot is not moving a lot anymore while you are standing still. Wait for it to settle (up to 1 min). If it doesn’t steady then restart your phone.
Once you have completed your challenge, you will hear the congratulatory message as you cross the finish line, and the app will automatically stop tracking with no manual intervention required.
Select your target time
Enter your target time for your chosen distance. Like your own personal coach, you will receive motivational audio messages along the route advising if you are ahead or behind your goal time.
Choose your competitors
Select two runners who have already completed your chosen distance. You will receive regular audio messages during your run advising if you are ahead or behind your chosen competitors. An extra bit of motivation to drive you faster!
MYRACEGATE APP FAQs
The MyRaceGate app is ready for you to download:
Once you've downloaded the app, you will need to login using your registration email and booking reference number.
If you have not received these yet, please email us at email@example.com.
Yes – you need it because the MyRaceGate app is the official way to track your run. As well as recording your run and instantly capturing your result, the app features exclusive audio updates at regular intervals to boost your morale every kilometer. Running with your smartphone also means you will be able to call someone if you need to.
Open the MyRaceGate app and enter the email used for registration and the booking reference number received in the confirmation email.
You can resend your confirmation email here
Ensure mobile data is switched on and that you have given the MyRaceGate app permission to use your location in your phone settings. You will be prompted to enable location services by the app during the set-up process. If you are using iOS 14, make sure you allow precise location.
No. You won’t be able to use the race app before starting your race during the time slot you have booked.
You cannot pause your run once you have started (ie. if you stop to take a photo, use the bathroom, tie your shoelaces). The timer will continue running just like in a normal race!